Privacy Policy

1. Introduction

Feedhousematrxx Marine Europe S.r.l. ("we", "our", or "us") respects your privacy and is committed to protecting the personal data of visitors and clients using our website feedhousematrxx.quest and associated marine booking and inquiry systems. This Privacy Policy explains how we collect, use, store, and safeguard your personal information under the General Data Protection Regulation (GDPR) and European privacy legislation.

2. Data Controller Contact Information

Entity: Feedhousematrxx Marine Europe S.r.l.
Company No: HRB-892415-EUR
Registered Address: Quai Antoine 1er, 98000 Monaco
Email: [email protected]

3. Data We Collect

• Direct Contact Data: Name, email address, phone number, company name, and message details when submitting sales inquiries or booking sea trials.
• Technical Data: IP address, browser type, device operating system, referral URL, and interaction logs collected via automated cookies.
• Vessel Telematics Data: For registered vessel owners, anonymized system diagnostic logs to provide remote maintenance and warranty coverage.

4. How We Use Your Information

We process your personal data strictly for legitimate operational purposes:

• To respond to user inquiries regarding vessel specifications, pricing, and trial voyages.
• To facilitate European marina berth reservations and concierge services requested by clients.
• To maintain network security, technical diagnostics, and performance optimization on our site.
• To fulfill statutory tax, legal, and regulatory recordkeeping compliance across the EU/EEA.

5. Your Rights Under GDPR

As a data subject in the European Economic Area, you hold the following rights regarding your personal information:

• Right of Access: Request a full copy of your personal data stored by us.
• Right to Rectification: Correct inaccurate or incomplete data records.
• Right to Erasure ("Right to be Forgotten"): Request permanent removal of your data where no legal retention requirement exists.
• Right to Restriction & Object: Restrict automated processing or object to direct communication.

6. Data Security

We enforce enterprise-grade SSL/TLS encryption, restricted access controls, and regular technical audits to guarantee your data is protected against unauthorized access, loss, or alteration.